Governance

Confidentiality Statement

Confidentiality is the foundation of effective coaching. This is how it works — and where its limits lie.

Template — review with qualified legal counsel before publishing.

Last updated: 5 August 2026

Our commitment

Everything you share in a coaching or mentoring engagement is treated as strictly confidential. Candour is what makes the work effective, and candour depends on trust. That trust is protected, deliberately and consistently.

What is kept confidential

  • The content of our conversations and any materials you share.
  • The fact and nature of the challenges you are working on.
  • Your personal reflections, assessments, and development areas.

Corporate & sponsor-funded engagements

When an organisation sponsors coaching, we protect the individual’s confidentiality while keeping the sponsor appropriately informed:

  • The content of coaching sessions remains confidential to the individual.
  • The sponsor receives only progress against the objectives agreed at the outset — reported so it never discloses the substance of conversations.
  • For programmes involving several participants, reporting is aggregated and anonymised, showing themes and progress rather than individual detail.
  • These boundaries are agreed in a three-way conversation between the individual, the sponsor, and the coach, and set out in writing, before coaching begins.

Secure handling of information

Notes and personal data are stored securely and shared with no one, except as described in this statement or our Privacy Policy.

The limits of confidentiality

There are rare and specific circumstances in which confidentiality may need to be set aside — for example, where there is a serious risk of harm to you or another person, or where disclosure is required by law. Wherever possible, we will discuss this with you first.

Distinct from therapy

Coaching and mentoring are developmental services and are distinct from psychological therapy or clinical treatment. See our Coaching Disclaimer for detail.